Please reach out by sending us a message before initiating a return. Odds are we've seen it before and can easily solve it with some simple troubleshooting. We would be more than happy to walk you through step by step! Our customer's comments speak for themselves!The item "SAMSUNG GALAXY S8 SM-G950U 64GB ARCTIC SILVER SMARTPHONE FOR T-MOBILE OPEN BOX" is in sale since Sunday, July 29, 2018. This item is in the category "Cell Phones & Accessories\Cell Phones & Smartphones". The seller is "littlesmokey78" and is located in Scottsdale, Arizona. This item can be shipped to United States, Canada, United Kingdom, Denmark, Romania, Slovakia, Bulgaria, Czech republic, Finland, Hungary, Latvia, Lithuania, Malta, Estonia, Australia, Greece, Portugal, Cyprus, Slovenia, Japan, China, Sweden, South Korea, Taiwan, South africa, Belgium, France, Ireland, Netherlands, Poland, Spain, Italy, Germany, Austria, Bahamas, Israel, Mexico, New Zealand, Singapore, Switzerland, Norway, United arab emirates, Qatar, Kuwait, Bahrain, Croatia, Costa rica, Antigua and barbuda, Aruba, Belize, Dominica, Grenada, Saint kitts and nevis, Saint lucia, Montserrat, Turks and caicos islands, Barbados, Bermuda, Brunei darussalam, Bolivia, French guiana, Guernsey, Gibraltar, Guadeloupe, Iceland, Jersey, Jordan, Cambodia, Cayman islands, Liechtenstein, Sri lanka, Luxembourg, Monaco, Macao, Martinique, Maldives, Oman, Pakistan, Paraguay, Reunion, Uruguay.